Are you an AT&T DSL Customer?

May 21, 2010 by
Filed under: Shopping 

AT&T recently agreed to settle a claim that they placed limitations on DSL subscriber lines, which resulted in customers receiving DSL speeds lower than the advertised maximums.

If you are, or were, an AT&T DSL customer, it may be worth your while to review this claim further.

There are three customer classifications defined in the proposed settlement:

  • Group A Benefit: If AT&T’s Records show that AT&T configured the downstream speed of your DSL Service, for one month or more during the Settlement Class Period, at a level lower than the Maximum DSL Speed offered in the plan you purchased, you may be eligible to receive two dollars and ninety cents ($2.90) for each month your service was so configured.
  • Group B Benefit: If AT&T’s Records show that your DSL Service performed, for one month or more during the Settlement Class Period, below the downstream speed levels specified in the Settlement Agreement for Group B benefit eligibility, you may be eligible to receive two dollars ($2.00) for each month your service so performed.
  • Group C Benefit: If AT&T’s Records do not indicate that you fall into one of the two categories above, you may still be eligible for a one-time payment of two dollars ($2.00).

As this articleon JSOnline points out, long-term customers of AT&T’s service who fall into Group A could receive hundreds of dollars.

The deadline to file a claim is July 1st.  For more information and to file a claim, visit DSLSpeedSettlement.com.

Thanks to Milwaukee Consumer reader Jeff for bringing the article on JSOnline to our attention!

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